telephone UK: +44 (0)203 282 7111   |   US: +1 917 551 5587   |   telephone info@km-itsolutions.com
 

Frequently Asked Questions

Some of the most common questions we faced are addressed below. If you have any other questions, please do contact us. We never say no to anything new, if you have a setup or idea which has not been done before, we will research and deliver it to the best of our ability.

I already have an IT department, why do I need to outsource my IT services?

We are commonly approached by prospective clients asking why they should outsource their IT Services to us. The answer is simple, it significantly reduces your overheads as you are not accommodating for an IT team to be onsite at all times to provide support services. By outsourcing IT Services, you are still guaranteed a reactive service as our team will work attentively to ensure that all your IT needs are met. We also offer proactive consultancy solutions to improve your IT infrastructure using tested technologies.

How do I know you will be able to provide everything we need?

We work together with you to ensure that we fully understand your business needs and discuss your requirements to see if we are a suitable solution for your business.

Why would we move to the cloud?

With more companies encouraging flexible and home working policies, moving to the cloud means that employees are able to fully access their emails, work documents and materials on an on-demand basis and enables communication and sharing of knowledge to take place from anywhere in the world.

What locations do you cover?

We cover all locations within Central London and are happy to travel to provide our IT Services. Regardless of your office location, please contact us to see how our services can be tailored to support your business.

What is the maximum number of employees you will support in an organisation?

The number of employees we support varies based on the type of organisation and the IT services required. If you have any specific questions, please do contact us.

What are your costs?

Our costs are completely tailored to the clients based on their needs and location. For a quote, please get in touch and we can discuss the most suitable options for you.