Kishan and the team went above and beyond to find a solution to support our delivery of a client event at extremely short notice. We are grateful to have such a fantastic team supporting us!
We build trusted relationships with our clients and engage in long term infrastructure planning.
Supporting their changing business requirements. We have proven experience in supporting clients through contraction and global expansion.
We provide you with an open and balanced business case to equip you to make an informed decision about your IT Services.
We take pride in learning about your business to ensure we can provide the best solutions.
Our IT consultancy is a long-term proposition to enable your business to grow.
We listen to what you need and identify the best solutions to enable your business to flourish.
First Response within an hour
Immediate Business Critical Response
We offer a range of services and support a hybrid setup within offices to include Windows & Mac OS
We understand businesses operate with different requirements and offer flexibility in our support hours
Total Tickets Received
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Data captured within the last 30 days
If you would like to find out how KM IT Solutions can help your business get in touch.
To discuss how our services can benefit your business please contact us for further information.
Whatever the problem let us be part of the solution
Average Ticket Resolution Time32hrs
Client Satisfaction Rate100%
Average 1st Assign Time7mins
Average 1st Response within SLA100%
Data captured within the last 30 days
What our clients are saying?
I have known and worked with KM-IT Solutions since 2015. They have assisted me in setting up the technology infrastructure at two businesses.
My experience with KM IT and the whole team there has been excellent. They are responsive with a ‘can do’ attitude. they provide thoughtful and reasoned advice when asked. I also believe that they offer excellent value and are always available when something goes wrong.
I and my family have also used KM IT for our personal IT challenges. The family is very impressed by the firm’s knowledge and professionalism and always solve the issue(s). I would unequivocally recommend KM IT Solutions to be your technology partners.
I managed a contract with KM IT for 4.5 years, as Operations Manager for a small Not For Profit. They are a very approachable, friendly and professional team that helped and advised us on any hardware or software implementations. They understood that as a Not For Profit our budgets were tiny and they helped us source the latest licenses and hardware that were in our price range but were also good quality, long-lasting and met our business needs to a T.
Kapil and his team provide knowledgeable and timely service with a personal touch. KM IT was able to get to know our employees very well throughout our over ten year long working relationship and were a calming and reliable presence four our IT needs. KM IT also assisted us with several successful projects to help modernize our IT environment, including moving us from physical servers to the cloud, and from desk-based land-line phones to VOIP. Highly recommend KM IT for small to medium sized business based in the UK looking for a solid outsourced IT MSP.
KMIT are an absolute joy to work with: responsive, professional, efficient, proactive, and most of all, personable. For a technical dummy like myself it is great comfort to know that help is only ever be an email or phone call away, and problems are consistently dealt with in a short time with minimum fuss.
I have a lot of time for the KM IT Solutions team. They have always been very professional, friendly and could trust them to provide a solution for us. Have received support from the teams both in-person and remotely. Always showed great patience and provided really clear instructions over the phone when we needed help. Would highly recommend their services!
I have worked in many different companies in London and around the world, and top of my requirements is always good IT service. Working as an assistant to the CEO’s, I need the technology around us to always shine at the right time! KM IT have always shone through and have been far and above the rest. They are helpful, insightful and always willing to look at issues from all angles. They put their clients needs first, and always with a smile! I could not recommend them enough.
KM IT provided end-to-end support for our networks, phones, printers, servers, and workstations. They always acted as our IT partner providing excellent value and customer service. Our staff always felt they were part of the team. KM IT did an excellent job of meeting our IT expectations while remaining within our limited IT budget.