Prompt, Professional & Personal

Information technology provider

Specialising in remotely managed solutions

We build trusted relationships with our clients and engage in long term infrastructure planning.

Supporting their changing business requirements. We have proven experience in supporting clients through contraction and global expansion.

Our KPIs



Total Tickets Received

Email Response


Average Email 1st Response Time



1st contact resolution

Phone wait


Average phone wait time

Data captured within the last 30 days

If you would like to find out how KM IT Solutions can help your business get in touch.

To discuss how our services can benefit your business please contact us for further information.

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Whatever the problem let us be part of the solution

Average Ticket Resolution Time32hrs
Client Satisfaction Rate100%
Average 1st Assign Time7mins
Average 1st Response within SLA100%

Data captured within the last 30 days

What our clients are saying?

How We Work

We provide you with an open and balanced business case to equip you to make an informed decision about your IT Services. We take pride in learning about your business to ensure we can provide the best solutions.


Some of the most common questions we faced are addressed. We never say no to anything new, if you have a setup or idea which has not been done before, we will research and deliver it to the best of our ability.


At KM IT Solutions, our aim is to work with world leading technology experts to deliver the best products and services to all of our clients. Below you will find some of the companies we work in partnership with.

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